RollXO Casino Privacy Policy

Categories of information collected

When you register or interact with RollXO Casino, we gather identification details such as full name, date of birth, residential address, and a copy of a government-issued document required for compliance with our Curaçao Gaming Authority licence (OGL/2024/161/0191).

Transactional records including deposits, withdrawals, wagers placed, bonus redemptions, and gameplay statistics are stored to maintain accurate account ledgers and to fulfil regulatory reporting obligations.

Technical metadata such as device fingerprint, IP address, browser configuration, and approximate geolocation is captured automatically to safeguard the platform against unauthorised access and fraudulent activity.

Purposes and legal basis

Personal information is processed primarily to deliver the contractual services you request, including account management, payment handling, customer assistance, and the delivery of game outcomes.

Anti-money-laundering screening, sanctions checks, and age verification are performed under our legitimate regulatory duties as a licensed operator.

With your explicit consent, contact details may also be used to share promotional offers, product updates, and tailored bonus notifications. You may withdraw this consent at any moment via your account preferences.

Third-party processors and transfers

Trusted partners support specific functions such as payment processing, identity verification, fraud detection, and game content delivery. Each provider operates under a written data-processing agreement consistent with our licensing framework.

Where data must be transferred outside your country of residence, RollXO Casino applies contractual safeguards and technical measures to ensure that protection levels remain equivalent to those of the origin jurisdiction.

Storage duration and player rights

Account records are typically kept for a minimum of five years following account closure to satisfy financial and gaming-supervision requirements. Marketing data is deleted promptly once consent is withdrawn.

Subject to applicable law, players may request a copy of their stored information, rectify inaccurate entries, restrict certain processing activities, or ask for erasure. Requests are reviewed within thirty calendar days after identity confirmation.

Cookies and tracking technologies

Our website uses session and persistent cookies to remember login state, balance currency preferences, and detect suspicious activity patterns. Non-essential analytics cookies activate only after you accept them via the consent banner.

You can revisit cookie choices through the preferences link in the website footer, and most browsers also allow you to block or delete cookies entirely, though doing so may limit some platform features.